It may seem a bit strange for someone who makes their living from creating, analyzing, and updating websites to suggest that maybe you don’t even need a website. But for some businesses and organizations, this may be the case. It is almost accepted as an inviolable truth today that any business or organization needs to…
Announcing our new E-Book for Non-Profits. For non-profit organizations, creating an effective website is a little bit trickier than for it is for a business. The challenge comes directly from the fundamental questions that surround a website for a non-profit. What is the organization trying to achieve with its website? And how do you measure…
Website testing, often called conversion testing, usability testing, or some other similar name, is an essential process in website improvement. When a website is treated as an important strategic asset for a business or an organization, there will be a desire to make improvements. The challenge comes in how best to make changes to provide…
As part of the process in developing a strategic website, or any business planning for that matter, one of the first steps is to identify a target audience. These are the people to whom the business or organization wants to speak. These are the groups of people whose engagement with the organization or business brings…
Recently, I was working with an organization that was building a new website. My role was to help with the strategic role of the website, work on SEO and analytics, and help them evaluate the bids submitted from a number of companies to build the actual site. Included in one of the bids was a…
For a non-profit organization, it is critical that people become engaged. The organization has a mission, and advancing that mission inevitably involves engaging people for financial, volunteer, or other kinds of support. Society doesn’t change without a push, and the organization is there to provide that motivation. The website plays a role. Exactly what that…
There is certainly no shortage of search engine optimization tips, tricks, advice, and rules available on the internet. However, the vast majority of the articles you will find are oriented towards business sites, not non-profit or charitable organizations. Despite there being a large overlap between the SEO tactics for businesses and non-profits, there are some…
Website analytics, when used effectively, depends entirely upon choosing the right Key Effectiveness indicators for the website. What is the reason for the existence of the website, and how does it contribute to the business or organization? What actions on the website indicate a conversion? And finally, what is the value of each of these…
